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    Loews Royal Pacific Resort at Universal Orlando

    PPPPP Plus

    InUniversal Orlando Resort, Orlando, United States Of America

    TripAdvisor Traveller Rating

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    Based on 14542 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Loews Royal Pacific Resort at Universal Orlando brings a taste of Polynesia to America’s Sunshine State.

    You can walk in the footsteps of the explorers who first island-hopped the South Pacific at this hotel. It’s designed with the South Seas Islands – like Fiji, Bali, and Hawaii – in mind.

    Lily ponds are dotted throughout the grounds, and there’s a palm-lined lake, complete with an old-fashioned sea plane floating in it. The island-style interiors feature carved mahogany furniture and floral fabrics.

    While you're away, you'll have access to our 24-hour digital service, and a rep will visit at least once.

    • Rooms: 1000

    Things you'll love

    • outdoor pool
    • car included

    Location

    • Complimentary water taxi or shuttle bus to Universal Studios Florida, Universal’s Islands of Adventure and the Universal CityWalk entertainment complex
    • Complimentary shuttle bus to Universal’s Volcano Bay
    • View Location
    SPECIAL OFFER

    Free Universal Express Unlimited

    You can skip the regular queues* all day in Universal Studios Florida and Universal’s Islands of Adventure. That means less time waiting for The Amazing Adventures of Spider-Man®, Despicable Me Minion Mayhem™ and The Wizarding World of Harry Potter™.

    *Requires theme park admission. Valid at Universal Studios Florida and Universal's Islands of Adventure. Not valid at Universal’s Volcano Bay water theme park or at Pteranodon Flyers™ at Universal’s Islands of Adventure. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

    Early Park Admission

    You'll have early admission* To the Wizarding World of Harry Potter™ and Universal’s Volcano Bay, which means more time to have fun an hour before the park opens.

    *Valid theme park admission required. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure (as determined by Universal Orlando) and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply. HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18).

    FOOD & DRINK

    Room Only

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    Facilities

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      accommodationData.facilities
    • Outdoor pool

      Lagoon-style swimming pool and sandy beach with Royal Bali interactive children's water play area. There are also 2 hot tubs nearby. You’ll find a variety of organised poolside activities too, like ping pong tournaments, pool basketball, hula hoop contests, weekly dive-in movies and more. Check with the front desk to find out what's happening during your stay.

    • Islands Dining Room*

      Islands Dining Room is an Indonesian-style restaurant serving up traditional Pacific cuisine. With a children's buffet as well as a Bali inspired play area, parents can have a well-earned meal time break. Open daily for breakfast, lunch and dinner.

    • Kids' club*

      Hours of fun for little ones at the hotel-run kids' club.

    Rooms

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    • Double Room

      These double rooms come with Wi-Fi, a flatscreen TV with on-demand movies* and an audio dock. You'll also have a coffee machine, mini-fridge, a safe, an iron, ironing board and bathroom products. They sleep up to four with two queen-size beds.

    Housekeeping needs work... and windows do not open!
    25 Mar , 2020 adelerose12, 60763
    We choose this hotel as it included the line fast passes. The room was ok, motel style bathroom with sink outside the toilet and bath/shower area. There was hair on the bathroom floor and it was not mine! Very off putting. Also q tips on the hallway carpet and the next day room service trolley from dinner left there. What I really did not like was the windows could not open, no room in the hotel can you open the windows and there was sort of an odd stale smell so I wanted to change the air. Breakfast buffet very low end looking, but lovely service and good coffee.
    Lovely property, friendly pool-side staff
    22 Mar , 2020 GOEMN
    Very nice property located within easy walking distance to Universal Studios parks and CityWalk. Front desk staff very helpful on check in letting us know the easiest paths to get to the parks. Very useful to be able to text from cell phone to the hotel to get housekeeping, arrange a wake up call, etc. Staff at pool side arrange games and activities for kids hourly in the afternoons and my child liked doing this. Staff there were very friendly. They offer a free milkshake or smoothie for the winners of the games. Frankly, while the hotel is nice, it is more expensive than you would expect. You are really paying for the location and the included express pass to the parks, which is worth the money.
    Great Resort
    19 Mar , 2020 Michael S, 155004
    Very clean and the beds are awesome. Pool area is second to none. The water Taxi's are a great relaxed way to get directly to Universal City Walk and theme parks from the resort. Express passes are a must and they are included with the hotel. All the staff are very friendly and are eager to assist in any way they can. We will be sure to stay here when we next visit Universal Orlando. This is not just a hotel it is a Resort.
    Great Resort; Staff Wonderful
    19 Mar , 2020 Slav2210
    The staff were very helpful and courteous. The resort was clean, beautiful and very easy to access the parks & City Walk (by walking or water shuttle). The Express Passes are a huge plus! The restaurants on site were wonderful and the pool wait staff were accomodating and attentive. TukTuk market had great breakfast & lunch items that both my kids enjoyed. We would definitly go back.
    Great location, dirty room
    17 Mar , 2020 Elms4, 42938
    The good?: location, express passes, location, activity clerk was great, location, internet service was good. The bad?: there are many, the main thing was the housekeeping was bad, the room was dirty - stuff to pick up off the floor from previous guests, black stuff on the mirror, unwiped counter tops, etc. I brought disinfectant wipes and cleaned the bathroom sink and counters myself. Flagged down a housekeeper to clean the mirror. Sheets were worn and thin, there was a rip in my bed. I needed distilled water which they said they carried, the front desk clerk called room service to verify that they did have it in stock, then told me to when I return to my room, call room service. I did only to have room service tell me that they don't have it, I said you do, I was put on hold and when she picked up again she did apologize and said it would be up to my room in 15-20 minutes. 40 minutes later it arrived. Other guests were greeted with leis, we were not. I see other reviews mentioning a breakfast buffet, there was none for us. (Maybe if you go for the premium rooms?) On our last morning there, the clerk at the Tuk Tuk Market informed the guest in front of me that if you kept the Starbucks coffee cup, you could get a refill for free on the same day. Previous two mornings, no mention of free refills. Would I stay there again? Maybe, but I would be more vocal if things weren't up to par. The location is wonderful and the grounds/trails are beautiful. But there were a lot of missed opportunities for good customer service from the staff. When I checked out, I was asked how my stay was and I replied "Good except for the housekeeping staff's ability to clean the room" and the answer I got was "I'm glad you enjoyed your stay, you're all checked out."
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally