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Reviews
Tripadvisor Traveller RatingBased on 403 Reviews
Traveller ReviewsRanked #364 of 399 hotels in Venice
Traveller Rating
Excellent
43
Very Good
84
Average
115
Poor
61
Terrible
100
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Betty A said...
Dont stay there
Travelled on 05/2024
Bad small inside, my room didnt have air conditioning We asked they said 10 minutes to check that, after 40 minutes we asked again they didnt check anything, they moved us to another hotel, baggage up stairs baggage downstairs no body helped, this was a disaster...
rkapoor06 said...
HORRIBLE EXPERIENCE AND WASTE OF MONEY
Travelled on 06/2024
DONT STAY IN THIS HOTEL EVEN FOR FREE AS NEITHER THERE AIRCONDITIONERS ARE WOKING AND STAFF HAS 6 DIFFERENT PEOPLE AND NON OF THEM PRETENDS TO BE OWNER.THERE INTERCOMMS WERE DISCONNECTED IN ALL ROOMS.
ME WITH A FAMILY OF 4 AND SMALL CHILD WERE MENTALLY TORCHERED ADN HARRASED FOR OUR STAY ON 2 ND FLOOR AND WHOLE BUILDING CENTRAL AIRCONDITIONER WAS DEAD AND THEY KEPT ON FOOLING US FOR 8 HRS AND THE IT WAS 10 PM BY TH...
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Daju S said...
BED BUGS! Avoid at all costs!!
Travelled on 03/2024
Sure, the location is nice but not worth getting bitten by bed bugs and risking taking them home with you. My mother and I were bitten all over the body by bed bugs and when we notified the reception, they did not seemed surprised, and said they could not reimburse us. It turned our stay in Venice into a VERY stressful ordeal, as we had to look for a launder mat and wash and dry everything we could the same day we ha...
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Juha V said...
Do NOT go here, choose better one!
Travelled on 10/2023
First, this is not a hotel, this is a hostel! Staff speaks very little in english, hotel next to this (hotel canal) is the place where to do check in and out -there is better chance to get service in english. We stayed here one week, during that time there was one day without electric power in outlets, and FIVE DAYS WITHOUT WARM WATER! It seemed quite difficult to get in shower at hotel canal, we needed to demand it ...
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N Y said...
The location and the view from the rooms!
Travelled on 05/2023
The location is amazing, also the view of the rooms were great. But that is all I can say. Its very basic room.
There is no reception for this hotel, but you need to go to the next door (grand canal hotel) for check in and for the keys.
I do understand the buildings there in Venice are old, but there should be some ways for improvements. The door in the room with the shared bathroom was not properly closing (touch...
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