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Reviews
Tripadvisor Traveller RatingBased on 3498 Reviews
Traveller ReviewsRanked #68 of 436 hotels in Vienna
Traveller Rating
Excellent
2170
Very Good
964
Average
227
Poor
81
Terrible
56
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
starrw2023 said...
Really nice stay would return
Travelled on 02/2026
We stayed for a long weekend, was just really nice, clean and staff were super friendly. Was very quiet, free tea and coffee. Bar is open 24 hours a day and self check in if you are arriving late. My husband is now looking other ruby hotels up....
Andybarnes12 said...
Central hotel perfectly okay
Travelled on 11/2025
I just finished two nights at this hotel. Quite a good and relatively central location. Reception is situated on the fifth floor. The check-in process was Self service which is a bit of a pain having to put all the details in yourself and not being served by anybody to answer any questions. Especially when the person who could help is sitting opposite just watching you. The rims are okay. Quite spacious and the bed i...
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Medardus64 said...
cancellation before arrival
Travelled on 11/2025
I reserved a room at Ruby Marie. And booked it. And another one for my friend, who I travelled to Vienna with. Online check-in arrived we checked in. The next day: We were sitting on the train two hours before arrival, we received an email saying that our rooms had been cancelled. Ruby tried to debit the money; it didn't work because I had used my credit card to make a purchase somewhere else shortly before. I ha...
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Journey44122264468 said...
Breakfast
Travelled on 10/2025
They serve really good breakfast, fresh, plenty of choices! Also proffesional yet warm service thanks to Ivan. I enjoyed it, would recommend!...
OnAir46026065826 said...
Nice hotel in convenient location
Travelled on 10/2025
The Ruby Marie Hotel is in a very good location. I believe it used to be a department store and has an unusual ring shape to the building.The room was clean and bright although a slightly different shape to the usual with all the facilities you need.Check in was easy,all the staff were friendly and helpful and the bar/breakfast area was nicely arranged with nods to the building's former use. The breakfast was good wi...
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