Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 3496 Reviews
Traveller ReviewsRanked #68 of 430 hotels in Vienna
Traveller Rating
Excellent
2168
Very Good
964
Average
227
Poor
81
Terrible
56
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Andybarnes12 said...
Central hotel perfectly okay
Travelled on 11/2025
I just finished two nights at this hotel. Quite a good and relatively central location. Reception is situated on the fifth floor. The check-in process was Self service which is a bit of a pain having to put all the details in yourself and not being served by anybody to answer any questions. Especially when the person who could help is sitting opposite just watching you. The rims are okay. Quite spacious and the bed i...
Read more
Medardus64 said...
cancellation before arrival
Travelled on 11/2025
I reserved a room at Ruby Marie. And booked it. And another one for my friend, who I travelled to Vienna with. Online check-in arrived we checked in. The next day: We were sitting on the train two hours before arrival, we received an email saying that our rooms had been cancelled. Ruby tried to debit the money; it didn't work because I had used my credit card to make a purchase somewhere else shortly before. I ha...
Read more
Journey44122264468 said...
Breakfast
Travelled on 10/2025
They serve really good breakfast, fresh, plenty of choices! Also proffesional yet warm service thanks to Ivan. I enjoyed it, would recommend!...
OnAir46026065826 said...
Nice hotel in convenient location
Travelled on 10/2025
The Ruby Marie Hotel is in a very good location. I believe it used to be a department store and has an unusual ring shape to the building.The room was clean and bright although a slightly different shape to the usual with all the facilities you need.Check in was easy,all the staff were friendly and helpful and the bar/breakfast area was nicely arranged with nods to the building's former use. The breakfast was good wi...
Read more
Ana V said...
Staff was top notch
Travelled on 08/2025
I had such a wonderful experience at Ruby Hotel! The atmosphere is modern yet cozy, and everything feels thoughtfully designed to make you feel at home.
The real highlight, though, was the team. Hubert made check-in so smooth and welcoming, Bianca went above and beyond to help with any questions, and Serj made sure everything during my stay ran perfectly. At the bar, Alina created such a great vibefriendly, attenti...
Read more