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Reviews
Tripadvisor Traveller RatingBased on 2915 Reviews
Traveller ReviewsRanked #3 of 432 hotels in Vienna
Traveller Rating
Excellent
2614
Very Good
237
Average
39
Poor
16
Terrible
10
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Antony T said...
Bad
Travelled on 11/2025
Hotel has good reputation but dont answer for my booking without a reason!!!!
Very bad experience!!!
I will try next time but now i am disapointed...
Alex M said...
Unfortunately bad
Travelled on 06/2025
Unfortunately, the reservation confirmed by phone was canceled without any notice.
Very disappointed.
Very Noisy.Polite reception...
Carl L said...
Too expensive
Travelled on 12/2025
I had mixed impressions during my stay at the hotel. The room was not completely cleaned, and requests for cleaning were not responded to immediately. Also, the level of service did not match the advertised price. Perhaps this was an isolated incident, but that was my experience....
Finnes S said...
Not as goog as i wanted for this price
Travelled on 02/2025
The room was dirty, the staff did not respond to requests, I will not come here again.
During my stay, the towels were not changed, even though I asked twice. This ruined my impression. To much noise from streets...
Lisa O said...
Stunning !
Travelled on 12/2025
This hotel is as beautiful as Vienna . Prime location . Immaculate. Service fantastic . Breakfast stunning champagne is a lovely touch . Little extra touches such as leaving gorgeous chocolates in your room . The spa is fabulous . Staff can not do enough for you . Wine very good !! The rooms are beautiful . Will be coming back ! . My only ask is .. can you please put a Christmas tree in the reception fig when we...
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