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Reviews
Tripadvisor Traveller RatingBased on 2740 Reviews
Traveller ReviewsRanked #163 of 430 hotels in Vienna
Traveller Rating
Excellent
789
Very Good
1356
Average
455
Poor
95
Terrible
45
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ajw2929 said...
Not worth the cost
Travelled on 11/2025
Booked a long weekend here via jet2. On arrival rooms werent available so left luggage and went out. Staff at check in werent overly welcome. No customer service given at all. Barely even spoke to us.
Great location at bus stop 4 on the hop on hop off blue route.
A short walk to Mariahilf street.
Breakfast is an additional 18 and not worth the money. Couple of hot items, pancakes, salad, etc.
The rooms are bas...
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ron p said...
AC problems
Travelled on 11/2025
The air did not work right the whole time I stayed there, I told staff and they told me to open my window but the sirens from the road keep me awake, I will never stay here again...
EmmScotland said...
Avoid.
Travelled on 09/2025
The only good thing about this hotel was the breakfast - we had it included in our stay so I'm not sure how much it would cost if you had to pay for it on a day to day basis.
At check in it appeared the staff were 17/18 year olds who didn't care whether you'd a good experience or not. The other staff we encountered in the bar/restaurant area were very nice and professional and seemed to be older than the children wo...
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owendavidson1998 said...
Meh
Travelled on 09/2025
Overall stay wasnt bad but probably wouldnt stay again, reception staff were all young 18/19 years old and didnt really wanna help, werent allowed to open room windows due to air conditioning rooms which is strange because the aircon didnt work for our entire stay, room was like an oven, also got room clean and fresh towels which were stained (didnt complain as was never in the room) on the last night I actual...
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Inspire02904035983 said...
The hotel was a big disappointment
Travelled on 09/2025
Rooms & Facilities: Basic amenities were missing no kettle, refrigerator, or internal telephone. For even small requests, you have to walk all the way to reception. When I asked for warm water for my 4-year-old- water bottle we were going to give, they just had to warm it for us, they said it would be charged 4, since no kettle was provided.
AC & Comfort: The AC didnt work, making the stay uncomfortable.
Breakfas...
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