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    Disney's Old Key West Resort

    PPPPP Plus

    InWalt Disney World Resort, Orlando, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3083 reviews

    ABOUT THE HOTEL

    • Official Rating: Disney Deluxe Resort
    • Free Wi-Fi

    Disney’s Old Key West Resort is designed to mimic colonial towns in the Florida Keys. You can get a water taxi to Disney Springs from the hotel, too.

    This place takes its name and its design from Florida’s southernmost city. Pastel-hued gingerbread villas – reminiscent of those in Key West – are peppered among leafy gardens and lofty palm trees.

    You’d be forgiven for believing you were in the middle of the Florida Keys, thanks to the meandering waterways that flow through the grounds. You can even catch a ferry to Disney Springs from the marina.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    You'll need to pay a security deposit by credit card upon arrival – this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 761

    Things you'll love

    • car included

    Location

    • Located within the Disney Springs Resort area of Walt Disney World Resort
    • View Location

    FOOD & DRINK

    Self Catering

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    Facilities

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      accommodationData.facilities
    • Main pool

      The main swimming pool is located by the main building. It's got a waterslide that is themed on a sandcastle, and the lighthouse building overlooking the water houses a dry sauna. You'll also find a whirlpool bath nearby as well as a separate pool just for children.

    • Fitness centre at R.E.S.T beach

      The Recreation, Exercise, Swimming and Tennis complex is home to the fitness centre. It's stocked with state of the art cardio equipment, free weights and weight machines. It's open 24-hours a day.

    • Olivia's Café family restaurant

      Enjoy breakfast, lunch and dinners here. The food on offer is classic American with a Caribbean twist.

    Rooms

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    • 1 Bedroom Villa

      These 1-bedroom villas include free Wi-Fi, a flatscreen TV and DVD player, an iron, ironing board and a hairdryer. They also have a kitchen kitted out with a fridge, toaster, microwave and coffee machine.

    • 2 Bedroom Villa

      These 2-bedroom villas include free Wi-Fi, a flatscreen TV and DVD player, an iron, ironing board and a hairdryer. They also have a kitchen kitted out with a fridge, toaster, microwave and coffee machine.

    Overall nice stay
    03 Oct , 2020 tinacaro, 191
    We stayed here with another family in a 2 bedroom. The buses to the parks take a very long route. Ask for a room near the hospitality house or by the peninsula road stop. I’d suggest getting in the peninsula road stop regardless because it is the first drop off and the buses are limiting the number of people in the bus. The pool was nice. Had a water slide which was fun. The carry out food and take out from Olivia’s wad good and convenient. We had a first floor room. It was loud! We could hear the elephants walking in the room above us and every toilet flush and faucet running. Our tub didn’t drain well. They don’t change out towels and got snippy when we asked for more. The valets held our luggage on the first and last day which was great. Overall, a nice stay. If we come with a group of 6 again, we’d consider OKW. If we come with our Family of 3, we may stay elsewhere.
    Eh... Mixed Feelings
    02 Oct , 2020 JanellizB, -1
    Overall we enjoyed our time but we had a few hiccups that would lead us to avoid staying again. We loved our first room just off the main building but we had issues with our shower now draining, we spent hours waiting for it to get fixed. It was never fixed & we had to switch rooms at midnight. It was frustrating and we couldn't even get a manager to speak with us until the day we checked out. Disney did their best to make it right after the fact but we would probably avoid OKW for now.
    My Birthday
    30 Sep , 2020 Shirley1314, 1021518
    It's a great resort, it'spretty, I liked it very much. But, We arrived at the resort at 3pm, we were met by a very friendly and attentive elderly lady named Tati. Unfortunately our room was not ready. She notified the Hosekeeping area, but our room was delivered to us at 5pm, Tati did her job very well. On the day of checkout, our door had the Don't Disturb sign and they dared to knock on the door at 8:30am, that was very very bad on the part of Housekeeping. And finally, in the food & beverage area, I thank Cast member Blanca, who is very helpful to us.
    AMAZING How it Takes You to Another Place
    22 Sep , 2020 mcgben
    We checked in for our 1 night stay (just my wife and me) at Old Key West to close out our trip. We had booked a 1 bedroom, but upon arrival, they updated us to a 2 bedroom. We couldn't get over HOW LARGE this room was, and how it really just gave us a relaxing feel! It took us to a place that wasn't Disney, BUT allowed us to still feel like we were at Disney! We will absolutely stay here again, and we have already booked another trip here in January! The natural light in the room is AMAZING! We can't wait to get back!
    Very spacious accommodation
    19 Sep , 2020 J1567ECthomasw
    We just returned from our first time at a DVC property after staying several times at other Disney properties. We were in a 1 BR villa, building 29 with access to Peninsular Rd bus stop. Very happy with this location as it is easy walk to the main pool and food/beverage spots. If you are using disney busses, try to request Peninsular Rd area when doing online check in as they are the first bus pick up and drop off. OKW has a very relaxing vibe, wonderful staff. We felt very safe with their COVID precautions. The villa was so beautiful and spacious. They also provide boat access to Disney springs but it is currently not running due to COVID. Even though there is only one bathroom, there are two good sized dressing areas with vanities/sinks, as well as a washer/dryer too
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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