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Reviews
Tripadvisor Traveller RatingBased on 377 Reviews
Traveller ReviewsRanked #68 of 150 hotels in Zurich
Traveller Rating
Excellent
262
Very Good
71
Average
17
Poor
9
Terrible
18
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
elainecohenbb said...
Outstanding service in a lovely hotel
Travelled on 08/2025
This is a lovely old-style hotel situated a two minute walk from the lake. We had a Master Suite with a balcony which was huge - bedroom, bathroom with walkin shower and jacuzzi bath, living room with balcony, additional toilet and plenty of space. Everything was very comfortable, including the massive super king size bed. Fruit bowl in the living room replenished at our request.
What makes this hotel stand out is...
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Qi T said...
Excellent hotel and great staff.
Travelled on 08/2025
We enjoyed the hotel. It is well located, nice and large rooms and wonderful staff. It exceeds our expectations. Highly recommend this hotel....
zazd7 said...
Great accommodation and amazing staff!
Travelled on 05/2025
We stayed at Hotel Alden for two nights, and the concierge and staff were extremely friendlyI can't emphasise that enough. We booked a standard room but received a free upgrade to a room with a balcony, which was amazing. The room was spacious and super clean.
The only downside is that they provide only one key for the room, and the power outlets should be updated to accommodate C-type cables, not just USB power p...
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Amber D said...
Moments of good but also average
Travelled on 02/2025
So we were fortunate enough to get an upgrade to an executive suite which was a massive apartment with a lounge, dining room, 2 bathrooms and a very spacious bedroom . Unfortunately it was on the first floor and the hotel is surrounded by offices so we had to have the curtains drawn in the bedroom and bathroom all the time to have any privacy .
Although the suite has numerous plug points none were in the bedroom at ...
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Mugmela said...
Not recommend!
Travelled on 02/2025
Firstly, housekeeping lost our personal items, including toothbrushes, toothpaste, and a face serum (all items in bathroom) This is highly inconvenient and raises concerns about the handling of guests belongings.
Additionally, there was a persistent unpleasant intense chlorine smell in the stair and elevator area and which was quite off-putting. We told them, they had no expression on their face. To make matters wo...
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