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Reviews
Tripadvisor Traveller RatingBased on 374 Reviews
Traveller ReviewsRanked #69 of 149 hotels in Zurich
Traveller Rating
Excellent
260
Very Good
70
Average
17
Poor
9
Terrible
18
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Amber D said...
Moments of good but also average
Travelled on 02/2025
So we were fortunate enough to get an upgrade to an executive suite which was a massive apartment with a lounge, dining room, 2 bathrooms and a very spacious bedroom . Unfortunately it was on the first floor and the hotel is surrounded by offices so we had to have the curtains drawn in the bedroom and bathroom all the time to have any privacy .
Although the suite has numerous plug points none were in the bedroom at ...
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Mugmela said...
Not recommend!
Travelled on 02/2025
Firstly, housekeeping lost our personal items, including toothbrushes, toothpaste, and a face serum (all items in bathroom) This is highly inconvenient and raises concerns about the handling of guests belongings.
Additionally, there was a persistent unpleasant intense chlorine smell in the stair and elevator area and which was quite off-putting. We told them, they had no expression on their face. To make matters wo...
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Carla W said...
Hidden Gem in Zurich
Travelled on 11/2024
Best hotel in Zurich center just 15 minutes from downtown , all suites are HUGE and its very rare to find it in this city !!. Staff is great Bedding was fantastic very comfy . The only thing is dining there was limited but breakfast was great , would stay again no doubts !!...
ewe35 said...
Wonderful stay in charming hotel .
Travelled on 08/2024
Excellent hotel. It is in a renovated old building .
We received a very warm greeting upon checking in.
Our suite was very nice . There was a handwritten note written personally to me welcoming us as well as a bowl of fruit. That personal touch made us feel so good. There was even a roll out writing desk . The bathroom was big and well appointed .
The shower was great . The bed comfortable . Everything was very c...
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Steve E said...
Ausgezeichnet! We Would Go Back in a Heartbeat.
Travelled on 05/2024
We had a fantastic stay at the Alden Suites. We loved our suite. It had oodles of storage, a large bedroom, a very large and a small bathroom, and a separate seating area with a dining table. Internet services was fast and reliable. The rooms were clean, the beds comfortable, and the service by hotel staff was exemplary. The only issues we had with our room were: it was a little too warm at night for my wife (which ...
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