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Reviews
Tripadvisor Traveller RatingBased on 479 Reviews
Traveller ReviewsRanked #98 of 647 hotels in Berlin
Traveller Rating
Excellent
287
Very Good
91
Average
51
Poor
28
Terrible
22
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Chris A said...
Lovely hotel
Travelled on 03/2025
This hotel was really good. Staff friendly and helpful. Room was lovely..plenty of hot water too. Breakfast was really nice and also a relaxed atmosphere. Good location too. Very close to the u bahn stations too. Staff kindly phoned a taxi for us to go into town on our 2nd last day as there was a public transport strike. Just one of those things but didn't in any way spoil our break....
Milana I said...
Very bad
Travelled on 03/2025
An absolutely unprofessional receptionist without a name badge, who can be rude and then, in collusion with the manager, simply cancel your reservation without a refund. She will try to dictate how you should speak, and even in a commanding tone. Of course, I concluded that the employee has some mental issues. But why should customers suffer? They are just taking advantage of the fact that previous customers didnt s...
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U503OVmarkj said...
Berlin stay at two hotel.
Travelled on 10/2024
Thankyou to all the amazing staff at two hotel axel Berlin for being so friendly and helpful with directions & general information to help give us the confidence to explore a new city, a special thanks to Valentina for her travel advise for getting around Berlin especially the info she gave us to get from the hotel to the airport by underground/bus, (it went great thankyou) missing Berlin already with many happy mem...
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Andy57_13 said...
A Good Hotel
Travelled on 10/2024
I stayed at the Two Hotel for 4 nights. It's a very welcoming hotel, the reception staff are brilliant especially Valentina. My room was very comfortable and spotlessly clean with one of the most comfortable hotel beds I have slept in. A good sized bathroom too. Breakfasts are taken on the 7th floor and are buffet style with plenty of choice with good views across the city. My room was cleaned every day. Guntzelstras...
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Belle O said...
Marathon at Axel
Travelled on 09/2024
I felt at home. Everything about this hotel is perfect: the room, the food, the spa, the vibes. A special mention to the staff particularly to Valentina. She was a star, very helpful and knowledgeable about everything we needed to know. Thank you!!!!...