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Reviews
Tripadvisor Traveller RatingBased on 102 Reviews
Traveller ReviewsRanked #360 of 647 hotels in Berlin
Traveller Rating
Excellent
37
Very Good
32
Average
14
Poor
7
Terrible
12
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
131edim said...
Very dirty rooms
Travelled on 04/2025
A Hygiene Disaster Completely Unacceptable
I stayed here on a business trip and was genuinely shocked by the state of this hotel. The first room I was given looked like it hadnt seen a cleaner since the 1980sfilthy and clearly neglected.
After complaining, I was moved to a so-called clean room, only to find disgusting stains all over the toilet. At first, I honestly thought I was being pranked. Staff kept resp...
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relativeluxury said...
Hidden Hideaway
Travelled on 12/2023
Had a wonderful stay for my birthday and really enjoyed this hidden hideaway. The staff were all fantastic, very helpful and attentive and made sure we were enjoying our visit to the city.
It's a little bit out the way, but easily accessible via the U-bahn. The hotel itself is great, with fresh feeling rooms, a cosy boutique feel and a fantastic pool and fitness centre with a sauna, which was perfect in the afterno...
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Go24694968325 said...
Dried bogies on the wall & the cleaner puts a do not disturb sign on your door to save cleaning the room. And no pool
Travelled on 04/2024
We booked this hotel because it had a pool, despite it being far from Berlin centre. When we arrived, we were told by reception that the pool was out of use for 4 months. No one notified us, and it was still being advertised with a pool. We got to the room and there was dried bogies on the wall and then to add insult to injury, we stayed for 3 nights and the room was not cleaned once. We returned on day 3 to a Do no...
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Dan C said...
Extremely disappointing
Travelled on 04/2024
Booked this place for the pool/spa and was told on arrival it will be shut for 4 months. Guests should have been notified in andvance of this to give them a chance to book elsewhere. Also the restaurant was shut too. No compensation of any kind was offered. Terrible experience all round, I recommend booking elsewhere....
PaulaK1313 said...
Nowhere to eat in the evening
Travelled on 12/2023
We found the staff friendly and helpful. Breakfast was ok - nothing special. The pool was nice if a little on the cool side.
Fabulous shower in the room.
Only complaint is that we had to make a 20 minute journey at night with our child to get anything to eat. It wouldve been so much better/helpful if the hotel provided some hot food in the evenings, especially for families. ...