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Reviews
Tripadvisor Traveller RatingBased on 561 Reviews
Traveller ReviewsRanked #54 of 658 hotels in Berlin
Traveller Rating
Excellent
355
Very Good
122
Average
42
Poor
16
Terrible
27
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
FFM9 said...
Worst Intercontinental, from service point of view, in Europe, worst customer service across the brand in the EU
Travelled on 11/2025
This would be a great hotel if they would have a service at the level of a 5 stars. Their behaviour to the customer is simply abysmal. We come here 4 to 6 times a year, and I am ambassador diamond with IHG
While we come here mostly for the Spa and the Lounge, that weekend, we were welcomed and been "isntructed" we wont get access to the regular lounge, as "You only have Lounge benefit but havent booked a lounge acce...
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Moe M said...
Amazing stay
Travelled on 12/2025
It was very nice staying in Intercontinental Berlin. Friendly staff, tasty food and very clean room, highly recommended...
Mylothefrenchie said...
InterContinental Berlin A Seamless and Stylish City Stay
Travelled on 12/2025
Our weekend stay at the InterContinental Berlin was excellent from start to finish and set a high benchmark for city-centre hospitality. We were welcomed warmly on arrival and pleasantly surprised to be offered an early check-in, as our room was already prepared, a thoughtful touch that immediately elevated the experience.
The room itself was beautifully appointed: spacious, immaculate, and designed with comfort in ...
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scottacat said...
A real treat...
Travelled on 11/2025
This was a real treat for a weary road warrior (and his wife) in every regard. The superlatives at this excellent hotel put it ar the top of our many stays at this brand. From the friendly, efficient, and professional staff to our incredibly comfortable suite (with a great bed!) we were impressed. Add a good breakfast buffet (even for 2 vegans), a delicious casual dinner one night at the comfortable lobby restaura...
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Simon H said...
Perfect in every way.
Travelled on 12/2025
From arrival to saying goodbye the intercontinental does not disappoint. the staff are exceptional and if nothing else would make this a definite return. The hotel is well situated for shops and local attractions and the pleasant stroll through the park for the Brandenburg Gate, in addition to the local Christmas market close by.
The rooms are light and airy and room temperature easily controlled, all normal in-room...
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