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Reviews
Tripadvisor Traveller RatingBased on 1116 Reviews
Traveller ReviewsRanked #68 of 652 hotels in Berlin
Traveller Rating
Excellent
770
Very Good
208
Average
73
Poor
38
Terrible
27
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Vladi D said...
It wants to be a 5-star hotel, but the service and level of maintenance are lacking
Travelled on 10/2025
I stayed at this hotel 4 nights for a professional meeting. Paid the entire stay in advance, though I didn't have to.
The hotel is situated in a nice villa, in a quiet neighborhood - but that means that there's nothing around, and the public transport connections are bad (bus once in 20 minutes to a train station, and from there it's about 25-40 minutes to anywhere central in Berlin). Also, no restaurants or cafes i...
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Elizabeth L said...
Seen Better Days
Travelled on 08/2025
This hotel has seen finer days. The room furnishings were a bit worn and shabby. The carpet in one of our rooms was worn through. The TVs seemed to be for decorative purposes only as there was no cable or any kind of service. The pool was pleasant, but our key cards didnt work to open the door - luckily someone inside heard us (and another group of guests with the same issue) struggling and let us in. The hotels re...
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tones484 said...
A beautiful place with the little twist due to interior
Travelled on 07/2025
Beautiful archietecture, interior and charme. The location is perfect when you look for the smell of Jasmin and pine in Berlin. Staff, service and food is good.
Some historical information about the building would be nice, we believe there are many stories which could be told.
At arrival we got an upgrade from superior to premium room. A romantic bath-tub was placed in the middle of the room. The most interesting in...
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M0nikaY said...
It used to be special
Travelled on 11/2024
My daughter and her husband treated me to a visit to Berlin with my first grandchild. As we have been before in early 2000 for a couple of stays I was very happy. But that was short lived when we arrived. The special spark of this once beautiful Hotel has gone.
When my husband and I arrived in 2000 we literally got the red carpet treatment. Our luggage was whisked away whilst we were seated in the lounge with a glas...
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614dickt said...
Only promised to deliver but not deliver as promised
Travelled on 09/2024
In short, not worthy of luxury 5-star hotel. Dated room, confused duty managers & frontline staff, and security issues. Dont waste your time here.
Room - Room 61 touted as Junior Suite, looks more like old folks home.
Safety - My car got vandalised even parked near its gates. Speaking to Duty Manager & staff as if talking to a bunch of confused idiots: No ideas where hotels CCTV, no access to footage, or wha...
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