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Reviews
Tripadvisor Traveller RatingBased on 141 Reviews
Traveller ReviewsRanked #162 of 422 hotels in Budapest
Traveller Rating
Excellent
56
Very Good
49
Average
21
Poor
4
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tanya M said...
Horrible!
Travelled on 03/2024
Very disappointing, the rooms are small, no way it's 20 mr asadvertized. You can't actually controll the temperature and the room is insuffrebly hot, we had to sing a document so they will open the window for us.
The bathroom smell horrible, probably mold, and since the bathroom is so small you can't shower without getting most of the room wet.
When we went to complaint because I truly thought they gave us a wrong ro...
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PinkPantherInspector said...
Excellent Front Desk Team & Manager
Travelled on 11/2023
We are so grateful to Tamás Killarney and his wonderful front desk team for looking after us so well at the Hotel. He was incredibly helpful after we had a bad experience at an airbnb and we are so grateful for his help and professionalism. Gergely Gombos was also extremely helpful giving us information on everything - a real credit to the hotel. Thank you so much - two outstanding employees The meals were not very s...
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Nigsy2008 said...
Xmas Family Budapest Weekend Break
Travelled on 12/2023
5 stars for the castle hill hotel.
Had a lovely stay.
Welcoming reception staff.
Lovely room.
Great view of the park over the road.
And a good breakfast.
Only criticism that won't affect the score.....its so warm in the corridors and room on arrival.
We had to sleep with the window open to get some fresh air into a very warm room.
Would stay again.
100% recommend ...
milica743 said...
Amazing
Travelled on 11/2023
Front desk staff is really nice and friendly. They helped me a lot. Breakfast is good with a lot of options. Rooms are clean and cozy. Facilities very well maintained. Location is also good, 10 minutes walk from castle. ...
827olles said...
Look for a better option
Travelled on 07/2023
Outdated hotel with extremely low service level. Expect to be told off at Front Desk if you request your room to be cleaned before evening even if you have been out all day with the service my room hanger on the door. The hotel is noisy in between rooms and from corridors....