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Reviews
Tripadvisor Traveller RatingBased on 369 Reviews
Traveller ReviewsRanked #9 of 267 hotels in Dusseldorf
Traveller Rating
Excellent
226
Very Good
78
Average
31
Poor
17
Terrible
17
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
72aysen said...
Friendly, innovative and professional!
Travelled on 04/2026
Good location, clean rooms, innovative design, nice breakfast and very friendly staff...
Allison K said...
A Word to the Wise
Travelled on 04/2026
If you are used to having **any** kind of customer service available at a hotel where you are staying, this is not the place for you. There is no front desk. You literally check in at the bar. The bartender checks you in. There is no one to help you with any needs. If you call the front desk, you only get a recording that takes 5 minutes to go through random problems you might be having and it all ends with...
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Tour77730 said...
Do NOT recommend this hotel at all
Travelled on 04/2026
Terrible experience with this hotel in many ways I have stayed at many amazing hotels and this one lacked in every category....
Romana G said...
Brilliant
Travelled on 03/2026
Fantastic hotel! We stayed for three nights without breakfast from Scotland. The hotel is clean, cosy, and has everything you need. We had fantastic tips on what to see from Ellen who did night shift there. She is an absolutely credit to your hotel as she really made the trip so much more enjoyable for us! Rooms are great, everything is in walking distance and there is shops and cafes only a few minute walk from the ...
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SetonSteele said...
Gem of a hotel in a good location
Travelled on 12/2025
We stayed 3 nights for new years eve in Dusseldorf with another couple.
The check which is self served via an ipad is painless ( some other reviews said it wasnt ) and quick and the free drink in lieu of room service a nice touch. Some hotels ask you to waive room service and dont do this.
The room was a WOW room and did not disappoint. it was functional, bright and airy.
We did have one negative, our friends roo...
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