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Reviews
Tripadvisor Traveller RatingBased on 1434 Reviews
Traveller ReviewsRanked #1 of 2 hotels in Estoi
Traveller Rating
Excellent
685
Very Good
470
Average
174
Poor
68
Terrible
37
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Annette M said...
Uninspiring hotel
Travelled on 03/2024
This hotel although amazing from the outside is lacking love and souls from the inside. Broken tiles, chipped walls, filthy floors and carpets. It needs clearly an upgrade. Stauing in a palacio you expect some kind of charm. We had 2 rooms on ground floor. It was dark dull and old fashioned. Nothing special....
Luc S said...
Management has been on vacation for a while
Travelled on 03/2024
Even from the outside you can see that maintenance is lacking. The service entrance was open and the garbage bags were lying around, along with rubbish. Weeds are allowed to grow freely. Behind the reception desk is a young intern and two employees. They were not very interested and their kindness was still in a cupboard at home. To visit the building you have to pay 3 euros per person. I have been able to visit many...
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WorkToTravel123 said...
Excellent hotel
Travelled on 02/2024
Excellent hotel. Rooms are gorgeous, each one facing orange groves. Private balcony. Modern building with lots of artwork, attached to an old beautiful palace. Grounds beautiful, inside beautiful. Breakfast was the very best we've had at any Pousada. Excellent selection, eggs can be ordered to your liking, cappuccino the best we had on this trip, and excellent selection of desserts. Parking underground and a...
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Randall L said...
Charming Boutique Hotel
Travelled on 02/2024
Absolutely classy and charming. In an old Ducal Palace with beautiful grounds. Lovely pool and spa. The staff is friendly and very helpful. The restaurant has excellent local dishes. The rooms are spacious and clean. A bit out of the way and worth it....
Simonbaker100 said...
Awful Food & Service
Travelled on 10/2023
Booked to stay at the hotel for 3 nights. Flight delayed so rang ahead to cancel dinner reservation and was advised a full menu of Bar snacks would be available and the hotel confirmed they had gluten free options. Arrived at the hotel, checked in and made my way to the Bar. Was advised all they could offer was a non gluten free cheese toasty. Next morning got up at 7.00 a.m. to use the gym, all lights off and gym as...
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