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Reviews
Tripadvisor Traveller RatingBased on 1233 Reviews
Traveller ReviewsRanked #58 of 360 hotels in Hamburg
Traveller Rating
Excellent
418
Very Good
559
Average
178
Poor
53
Terrible
25
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Frank W said...
Bad Hotel
Travelled on 11/2025
Loud environment, bad food , never again, nothing more to say. Take care of the parking ground, if you do a mistake with your license plate it will be horrible expensive. You will get no support by the hotel....
Mahmoud N said...
Hamburg visit
Travelled on 11/2025
This hotel is one of the best in Hamburg. The staff are incredibly friendly and professional. I would like to take this opportunity to thank Yara from the front desk she is very professional and exceptionally friendly. I also want to thank Danial from quality control; he is always very kind and helpful with all the guests...
vasudha789 said...
fantastic
Travelled on 11/2025
Mrs.Adaar was very helpful and given us fantastic room with good view. They made us feel very comfortable during the stay....
Quest616422 said...
Used to be a good hotel. Now well below average and has been for some time.
Travelled on 10/2025
The company I work for have been making bookings at this same hotel on a weekly basis for the past 12 years. We have a contract with the hotel. It specifies room type and location (rear of hotel). This week I was unfortunately allocated a room in the front of the hotel. So what? The front of the hotel overlooks a busy city road. It is not possible to open the windows unless you use ear protectors. The rooms are too ...
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19stank said...
This hotel is not qualified for NH standards
Travelled on 09/2025
Upon arriving we were embarrassed to experience the poor outside area of the hotel. The outside area was very unpleasant with many beggars and nasty people circling around the hotel.We were happy to see our car in the not closed parking area back in one piece
Price/quality ratio of the hotel was not justified. Reception was not professional and unfriendly to say the least. We will not return to this hotel.
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