The Hotel H10 Rubicon Palace matches a gourmet dining scene with a close-to-the-beach postcode.
Set in beautiful gardens, this hotel has the sea out front and Montana Roja in the background. There’s a small beach less than five minutes’ walk away and Playa Blanca is about five minutes’ ride in a taxi.
The hotel has five pools, one of which has a pirate boat anchored in it. Taking care of meals is a selection of buffet and à la carte places, including a poolside Italian. At night, there’s a chilled-out piano bar.
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Based On 354 reviews
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All Inclusive - Here's what you get
Buffet meals. Snacks. Ice-cream 11.00-18.00. Italian, Asian or El Velero à la carte dining - one visit to one of these per stay - on request, limited availability.
Selected alcoholic beverages including some premium brands, soft drinks, beer and mineral water in all bars with self-service, 09.30-01.00. Tea and coffee at Mike's Coffee Bar.
Sports and Activities
All are included except where indicated.
Facilities ► View all
A luxurious spa that offers specialist massages and treatments such as facials and body wraps. Book beforehand to avoid disappointment.
Janubio buffet restaurant
The bigger of the two buffet restaurants, Janubio serves breakfast, lunch and dinner. The chefs can cater for specific dietary requirements on request, and there's also outdoor seating.
There are five swimming pools to pick from here. One is a saltwater pool, and one is a quiet pool that's just right for relaxing beside. Sunbeds are provided and pool towels are available with a deposit.
Rooms ► View all
Double Room with Garden View and Balcony or Terrace
These double rooms come with garden views and a balcony or terrace. There’s a satellite TV and air-conditioning. And you’ll also have an extra bed and a child's bed.
Twin Room with Garden View and Balcony or Terrace
The twin room with garden view comes with a balcony or terrace and can be sold as a single. The room comes with satellite TV and air-conditioning. Also included are an extra bed and a child's bed. This room includes Wi-Fi
TripAdvisor Reviews Show more reviews »
Excellent place for a relaxing holiday loads of fun here been twice to this hotel now
Great memories good food great walking to papagayo beach pools lovely and warm ,lovely big sailing boat bar with glass floor swim around and view people in bar, rooms overlooking pool were lovely and sunny on balconyMore
Martin W, 190928
Relaxing week in the sun.
Having arrived in the dark we arrived to find a newly refurbished room that was bright and well appointed. No complaints about the food or the facilities in the buffet restaurant. Al a carte restaurants leave a bit to be desired in reference to the choice of menu, service and lack of after dinner coffee. the menu is available in all languages but the lighting and pale font is made difficult to read even with your specs! It's a lovely location but a long way from playa blanca for anyone wanting to use facilities outside the complex. We came as a couple but we were impressed with the child facilities available for young children. We didn't have to wait to be served but imagine you would in high season. Pros . Cleanliness . Food . Branded drinks . Piano bar Cons . Beach towels are 10 euro deposit- 50c to exchange ( bear n mind the 5* rating!) . 17 euro for a safety deposit key and a 10 Euro deposit only refundable on return of key AND receipt. . Some building work going on but to be fair no real intrusion to the relaxing week we wanted. We would not put off recommending the hotel although we wouldn't rate it as 5*. More
What a disappointment of a hotel. We arrived yesterday with 2 rooms booked for our party. Checked into the hotel at 7.45pm while checking in with Maria we asked her a question to be abruptly told to wait until she finished explain the hotel to us 😡then told please I need get my breath. She told us that she would have someone bring us to our 2 rooms so we waited in the seating area In front of the reception . After waiting for 30 minutes we went back to her and she told us we need to go outside , certainly no communication to the guests who are paying enough for the hotel stay. We waited outside for the so called tram ride all around the hotel to get to our room at 9.20pm (restaurants close at 10) At breakfast we asked where to get tea then to be told to go sit at our table , really how rude certainly no customer service at this hotel. Then tonight Sunday we went to the bar opposite the reception at 10.30 we ordered 3 drinks from Christine and at 11.05pm we got up and left as the drinks still did it arrive after being told by her " one moment " At this point I was fuming so I went to reception to ask for the manager on duty . The girl in reception took up the phone to make it look like she was calling someone. I said to her surly you know what manager is on duty it's your job . She said the manager finished at 11 , why did you pick up the phone to dial knowing the manager was off? Really makes her look pathetic . I always stay in 5star resorts ( The Atlantas the palm Dubai, the Burj Al jurab , Rosen shingle creek Florida , swan& dolphin Florida , villa del Conde 18 times in maspelomas real 5 star service to detail and treatment . This hotel is by most a 3.5 star and I will never darken the doors of the hotel ever again . I will wait to see if the manager will have the manners to call me tomorrow to take my complaints Also the house keeping in the resort is very shabby. Broken paving around, no handrails what's so ever on the stair wells and for the spa rust the the steps and no heated beds . Anyways that's my rant for now I will update with photos and what the managers response will be Tomorrow.More
In relation to our recent stay I felt I had put this up..Myself, husband, sister and brother in law stayed here from 7th to 14th of October. Our first impression of the hotel was amazing! Staff were wonderful, we had wonderful rooms and the buffet was great! After our first day we decided to change to all inclusive, and that is when things took a turn for the worse! We were told we could have 3 a la cart meals, wonderful we thought, but how wrong that proved to be!! Our first meal was in the steak house which ok but not great! Steak was a bit tough, clearly not rested. Our second meal was in La Dolce Vita! three of us faired ok but my sisters starter and main were Awful!! Her steak can only be described as vile!! When we complained we were informed that there had been other complaints that evening!! We cannot understand why this was not taken off the menu? We spoke to Joanna in guest services regarding this and she very kindly gave us an invitation to the Volcan resturant! Our third meal in Sakura was by far the worst meal any of us have ever experieaned!! Three of us went for the chicken/beef skeweres, the chicken was over cooked and dry, and the beef was minced beef meatballs which do not belong in an oriental restaurant and were also overcooked and dry! My brother in law had the tuna which he said was fine! We all got different main courses which none of us could eat as they were so bad! The manager I must say kept his distance as he knew we were not happy! My husband spoke to him on the way out and he ( the manager) informed him that other people had complained about the food! We all left full plates if food! We cannot fault the buffet, selection of food was great and good quality! Such a shame the A la cart restaurants are letting the hotel down BIG TIME!!! The meal we had in the Volcan was also not without its faults, prawns in the starter were not de-veined and we ordered peppercorn sauce with our mains and got mushroom sauce... We also had issues in the bar on reception level where we ordered drinks that were never brought back to us! Also my husband does not drink and when he ordered a non alcoholic beer he was left standing at the bar for over 20 minutes until eventually the barman went downstairs and got some for him. We are not fussy people when it comes to food, but the A la cart restaurants are seriously letting this hotel down, which is such a shame as it has everything else going for it! We had booked to come back again at the same time next year before these issues but we are seriously thinking of cancelling our reservation due to these issues! Get Outlook for iOSMore
Reasonable hotel with plenty of facilities
This was our first visit to Lanzarote. We picked the H10 Rubicon as we have stayed in another H10 in Gran Canaria several times. We picked it as we thought it would be near to some places we cold eat but turned out it was a little further than we thought. The hotel has several pool areas. The main one was very busy with lots of people around it but the other pools were a little quieter. The outside areas, gardens and pools are nice. The main pool can be quiet noisy with lots of music and singing by the entertainment staff. There are some random tortoises! Although some say there are a lot of older people we found lots of age ranges and a lot of families. There are several restaurants in the complex which we didn't try as not much on the menu for vegetarians so we walked a short way to a few restaurants. We did try the cafe for cake and it was good. The hotel room was spacious and comfy and we had a large balcony with sea view over the pool area. There was a bit of hassle with deposit for pool towels and paying for the safe in the room. Two restaurants for breakfast we found one to be a little less hectic than the other. If you leave the hotel on the promenade by the sea and turn right there are some places you can swim off and snorkel in. There is also a little beach side cafe / bar where you can have a drink at sunset. More
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Items marked with * incur extra charges which are payable locally
There's going to be improvements made to the hotel over the next year, so the Tour Operator Rating will rise to 4 plus from November 2017, and to 5 from May 2018 .