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Reviews
Tripadvisor Traveller RatingBased on 1008 Reviews
Traveller ReviewsRanked #64 of 180 hotels in Sofia
Traveller Rating
Excellent
143
Very Good
319
Average
327
Poor
104
Terrible
115
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
GSTgst said...
Good location, hotel is really run down
Travelled on 12/2024
Positive-
The location is good - its next to both a metro line to center city (only two stops away), and a tram line. Its also next to the central bus station.
Obviously there is a casino in the lobby, but per Bulgarian law (?) you have to show your passport first and get an entrance card (a pain).
The pool was OK (but not heated). The hot tub is nothing but an extension of the cool temperature pool but with b...
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AN1508z said...
Awful
Travelled on 11/2024
Just Don't!
Do not waste your hard earned money.
If you want a hotel full of smoke then go here
If you want out dated rooms then go here
If you want a terrible cold breakfast then go here
If you want hair and dirt from previous guests then go here.
This hotel just doesn't care....
Wanderer61212850039 said...
Room needs upgraded
Travelled on 12/2024
My recent stay at this hotel was far away from tpleasant.
The cleanliness at this hotel was unacceptable. The bed was in terrible, very terrible. The room itself felt dirty and neglected, making it very uncomfortable to stay in.
I expected basic hygiene, but this was far below standard.
To make matters worse, the bar staff were incredibly rude and unpleasant, making me feel unwelcome and uncomfortable.
I expect...
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Trail05653024257 said...
Not a non smoking hotel
Travelled on 10/2024
It was a lovely hotel on the outside appearance and the room was roomy, however there was no escaping the cigarette smoke. I am very allergic to cigarette smoke and had a terrible flare up. The spa was lovely and accommodating, however, it was not free of smoke pollution....
Holy_Innocent said...
One of the worst Ramada anywhere
Travelled on 10/2024
Stay started off real bad having been assigned a room out of commission (broken bed and generally looked like a riot had taken place). Of course, a new room was provided but quite an inconvenience to go back down and up their inefficient (time consuming) elevators and change floors. As stated, their 4 elevator system is inefficient and unpredictable, even with floor numbers displayed in the hallway. Breakfast is no...
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