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Reviews
Tripadvisor Traveller RatingBased on 1248 Reviews
Traveller ReviewsRanked #53 of 141 hotels in Valencia
Traveller Rating
Excellent
432
Very Good
467
Average
231
Poor
76
Terrible
42
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Angelis G said...
Ilunion Aqua 3 a five star hotel.
Travelled on 04/2025
Reception: Excellent team with exceptional customer service. They speak more than one language, which allows them to offer a more personalized guest experience.
Rooms: Clean, spacious, and comfortable. Room service is A+, very attentive and accessible to guests.
Food: Excellent buffet. Wide variety of dishes and menu options. Good hours. The waitstaff team always gives their best for the guests. Delicious coffee.
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loladog2017 said...
Don't go
Travelled on 02/2025
Traveled with a group of parents, music teachers, and teenage musicians and we were made to feel very unwelcome in this hotel. The worst part was when a group of the kids was stuck in an elevator for nearly an hour. They called for help repeatedly from the elevator (one of them speaks fluent Spanish) and were not taken seriously. The people answering the phone were dismissive and rude and did not indicate they were i...
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davidbcnn said...
Friendly and helpful staff, great location, clean but not quiet
Travelled on 09/2024
Very happy with most aspects of this hotel, especially the staff, nearly all of whom were very friendly and helpful. David in the ninth floor bar/restaurant, in particular, was fantastic welcoming, helpful, and not at all fazed by my limited Spanish. He even remembered my order after only one visit! All that said, I'm not sure I'd recommend this hotel to anyone who needs peace and quiet. The rooms have quite thin w...
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D_A_R_Mntsaz said...
Nice hotel
Travelled on 07/2024
I stayed there for 3 nights. My room was very nice and the staff were friendly and welcoming. The only issue I had was that other guests on my floor were slamming the doors and making a terrible noise. Also it would be nice if there was a small fridge in the room. The public transportation was too far from the hotel. I had to take Uber on quite a few occasions because the bus took about an hour to get to the center v...
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lryan822865 said...
Excellent location
Travelled on 07/2024
Excellent location!, though no street level signage so hard to find.
Our room had an internal view to another building but I suppose someone has to and very little clothes storage so in all, more suited to very short stay business.
Very clean, staff very professional polite helpful and friendly. Breakfast adequate; had fruit, cereal, pastries, etc and smaller selections helped to reduce food waste. Unfortunately th...
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