Hotel Iberostar Averroes

After hearing good things about this hotel, we decided to spend a couple of nights for our first wedding anniversary. Me and my partner were expecting good things, but the hotel by far exceeded our expectations. Upon arrival, as we arrived early, the lovely receptionist Lotfi, gave us our wristbands so we could relax and enjoy a drink until our room was ready. Our room was ready 2 hours before normal check in time, and they had kindly upgraded us to a sea-view room and decorated it beautifully with flowers. If you are worried about travelling during Covid-19, then do not fear, the hotel is very clean with hand sanitising stations everywhere. Cleaners working tirelessly cleaning all areas of the hotel throroughly. With all members of staff all wearing masks, and all tables at a suitable distance from each other. All members of staff were amazing and so friendly, and treated us like royalty. A special mention to Mounir the head barman at the lobby bar for putting a bottle of champagne and snacks in our room to go back to on the night. Also to Rafik (Lobby and swim up pool bar) , from arrival he was so friendly and made me a 'special cocktail' which was not on the menu, and continued to be excellent throughout our stay. Also, the receptionist Lotfi helped my partner arrange for some flowers to be delivered the night of our Anniversary which was lovely. The hotel was obviously not very full, but the animation team worked well to get everyone up and involved and were so friendly and took their time to go around talking to people and getting to know them which is a lovely touch. Because of the low numbers at the hotel, they didnt get enough people to join in with all the set activities. But we managed to play archery one day with 'Larry', who made us all laugh and got everyone involved. Other special mentions to SouSou and another animation girl (so sorry I forget her name) and Dali the DJ for continuing to stay cheerful and get everyone involved dancing at the disco or joining in with the music quiz on night. The animation team also helped with the suprise flowers for me and put on a 'romantic song' to dance to, so my partner could suprise me. In the restaurant they decorated our table with flowers and even made us a cake! We had such a lovely time, and wish we could have stayed longer. We will definitely be back! Thankyou to all the team at Iberostar Averroes!

We spent 15 days here , excellent hotel, so clean, workers are amazing and cheerful, food is excellent we had an amazing vacation here. I want to thank all the stuff working here and especially the animation crew.