Frequently Asked Questions

Direct Debit is an option available on some First Choice holidays depending on which airline you’re flying with. Check our ways to pay page.

No, the amount of instalments is calculated automatically based on the date of your booking and the departure date. There’s always a minimum of three instalments to pay.

You can choose the day of the month that the Direct Debit comes out when you set up the payments, or call us on 0203 451 2690 after you’ve booked.

Sure! You can make payments through our website or by speaking with our team on 020 3830 3111 – your Direct Debit payments will then be recalculated accordingly.

Depending on where you are in your payment schedule and your payment due dates, we may contact you to request payment for the missed amount to make sure we’ve got enough to cover your holiday. You can find more information about paying by direct debit on our ways to pay page.

Depending on how many payments have already been made, your payment schedule and the Direct Debit amounts will be changed so you can pay your holiday balance sooner.

If you move your holiday to a closer date, then your Direct Debit might not be valid and you may need to pay the full balance, depending on how far away the new departure date is.