Frequently Asked Questions

Yes, depending on your airline, this may be possible. Please contact your airline to arrange this. Just to let you know – If you want to upgrade to TUI’s Premium Economy, this will only be available for both journeys.

For most airlines, if you haven’t paid to pre-select a seat before check-in, your seat will be automatically allocated when you check in online. If you’re not happy with the seats given, the airline may be able to move you. There will often be an additional charge from the airline for this but you can contact them to see if it’s possible.

You’ll be able to choose seats if you’ve been given a separate flight booking reference by your airline and the airline has this option available. You’ll be able to do this either by contacting us, or while you’re checking in online.

Just so you know, some airlines only allocate seats and boarding passes when you check in.