Frequently Asked Questions

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

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Airport, flight and luggage

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

Frequently Asked Questions

Extras

HOW CAN I ADD EXTRAS SUCH AS AIRPORT PARKING, HOTELS, LOUNGES AND RESORT TRANSFERS?

We offer lots of extras for you to pick from to make your holiday right for you. You’ll find all the details on our Holiday Extras page.

What is an E-sim and how does it work?

An eSIM is a way of staying connected abroad without needing a new SIM card. Pick your destination and a data package that works for you. Then, once purchased, you’ll be emailed a QR code to scan on arrival and instructions on how to switch your eSIM on.

What is weather guarantee and how does it work?

Add on our Weather Gurarantee and you can paid if it rains on your trip.

Using the details of your First Choice booking – hotel name, departure dates and holiday cost – you can then head to the First Choice x Sensible Weather website to get covered. Sensible Weather stay on top of the weather forecast, so you’ll be notified instantly and reimbursed if the heavens open.

To see how much your cover will cost and how much money you could get back on your upcoming holiday, fill out your trip booking details and we’ll crunch the numbers.

Can you help sort my visa for my upcoming trip?

We’ve partnered with Sherpa to help you make sure you’ve got all the documents you need for your destination.

Sherpa will find the visa you need (if you need one), submit your application and email you the details.

Can I book car hire?

You can book car hire with Car Trawler, our car hire partner.

What is a VPN?

A VPN – AKA, virtual private network – means you can get online with a secure and encrypted connection, wherever you are. So, you can protect your private data in hundreds of destinations, pull up maps ASAP and find the best foodie spots with a super-fast connection. The best part? You’ll get it all for less when you use our exclusive discount code.

How it works?

1. Pick your plan

Select your length of cover and which level of protection you need, then use our code when you pay for an exclusive discount.

2. Download the app

Just set up your account on the NordVPN app and you’ll be all set to connect to the server.

3. Happy browsing

Once you land, scroll safe and sound on your fave apps while you’re away, knowing your data is protected.