Frequently Asked Questions

You’ll need to pay a tourist or visitor’s tax in some destinations. This can be payable on arrival or departure, at either the hotel or airport. For information on whether you need to pay and how much please visit our info page on destination tourist taxes, which is updated once a month.

Local payable taxes can change, so for the latest information we recommend you also visit the government’s foreign travel advice page.

The check-out time varies at each hotel, so it’s best to speak to the hotel directly or check on the hotel’s page on the First Choice website or app. If you’re catching an evening flight, you might be able to enjoy your room for a little longer by booking late check-out. You can add this upgrade when you book with us, add it to an existing booking via Manage My Booking, or discuss with the hotel directly.

If you’ve booked a transfer with us, your pick up time will be available two days before you’re due to fly. We’ll send you a message with the information and you’ll also find the details in the First Choice app.