Frequently Asked Questions

Car seats are not a legal requirement for your overseas coach transfers, so they’re not something we’ll usually provide. It’s also worth noting that in some destinations they’re not required for taxi transfers either. If you’d like to take your own car seat, you can check this in with your hold baggage at the airport – it won’t count towards your luggage allowance.
If you’d like us to provide a car seat once you reach your destination, this can be requested but it’s not guaranteed. Give us a call on 0203 451 2690 and we can check this out for you.

Infants under two don’t get their own seat on the resort transfer. Instead, they need to sit on an adult’s lap.

We charge extra for coach transfers when you book certain types of holiday. 

The cost of the transfers is included in the holiday prices you see in your search results and on the Accommodation Details page. When you get to the Travel Options page, you’ll see a breakdown of how much the transfers cost and you can also remove them from your booking.

Take a look at the Hotel Details page for details on how long the trip will take, as each hotel is different. 

Transfer upgrades such as private taxis are available on most of our holidays, you’ll have the option to upgrade to these when booking your holiday. If you’ve already booked and would like to find out more, then log in to your Customer Account or Manage My Booking. If you booked in a store, you should visit or get in touch with the store where you booked or call us on 0203 451 2690.

The details for your private transfer will be in your booking confirmation and on the First Choice app, If the private transfer is provided by TUI, look out for a TUI rep at the airport who will take you to your transfer.

Your transfer information can be found on the First Choice app. If your booking includes a transfer provided by TUI, look out for their TUI reps at the airport.

If you booked a transfer with us, you’ll be greeted by a rep at the airport, just look out for the TUI Smile