Frequently Asked Questions

Frequently Asked Questions

Who will help me at the airport?

Airport operators within the EU are responsible for helping anyone with a disability or mobility difficulty – that includes sensory impairments and learning difficulties.
As the tour operator, we’re responsible for passing your requirements on to the airports before you travel, so the necessary arrangements can be made. Each airport will have a team of people dedicated to providing assistance for you. Please get in contact ASAP after your booking so we can help with this.