Frequently Asked Questions

How do I book special assistance for my Ryanair flight?

If you or anyone on your booking requires special assistance for your flight, you can book this directly with Ryanair. You can add special assistance up to 48 hours before the scheduled flight time by logging into your MyRyanair account. Here’s what you’ll need to do: 

• Log into your myRyanair account. 

• Select ‘Manage this booking’ on the booking you want to add special assistance to.  

• Select ‘Request special assistance’.  

• Pick the passenger(s) that require special assistance. 

• Confirm the type of special assistance needed for the outbound and return flight. 

• Make sure you save these changes to your booking. 

• You’ll receive an updated email itinerary including details of the special assistance you added.  

• On the day you go, anyone requiring special assistance will just need to head to the airport special assistance desk two hours before the flight departure time.  

Just so you know, the assistance you need may not be available if you give less than 48 hours’ notice. If you’re trying to add special assistance after 48 hours and up to 12 hours before your flight time, you’ll need to contact Ryanair’s Special Assistance team on 0808 168 5777.  

For more info on Ryanair’s special assistance policies, head to www.ryanair.com. 

If you need special assistance for any other part of your trip, like with transfers or your stay, please get in touch with our team separately on 0203 451 2690.