Frequently Asked Questions

How do I know my booking is confirmed?

After you’ve made your booking, you’ll see a confirmation screen that shows your booking details and reference numbers. It’s a good idea to take a note of these for your reference, but you’ll also get a confirmation email to the email address you provided within 24 hours.

If you haven’t received a confirmation email, but you’ve kept a note of your reference number, please contact us.

When you contact us, please have the following information to hand so we can search for your booking:

– Reference number, if you made note of this

– Lead passenger name

– Departure date

– Destination