Frequently Asked Questions

I have more than one currency loaded onto my Multi-Currency Travel Money Card, will it always use the one for the country I am visiting?

Yes, the card will automatically use the currency of the country you’re visiting. But, if you run out of funds in that currency, it will start to transfer funds across from the next currency with the greatest balance available. There is a 3% charge if this is done automatically. To avoid this charge we recommend that you always make sure you have enough of the correct currency to cover the purchase, or transfer money across from other balances via MyAccount where these transfers don’t incur a charge.