Frequently Asked Questions

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

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Airport, flight and luggage

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

Frequently Asked Questions

I have tried to place an order online with TUI Travel Money but it keeps telling me it is unable to complete my transaction and to try again later, what should I do?

Please contact the Customer Services team on 0203 1300 133.*

*Calls from UK landlines cost the standard rate, but calls from mobiles may be higher. Check with your network provider.