Frequently Asked Questions

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

FAQ Categories

Before you go

Airport, flight and luggage

On holiday

When you get back

Anything else

TRAVEL AWARE – STAYING SAFE AND HEALTHY ABROAD (foreign office travel advice)

Frequently Asked Questions

Is First Choice Flex the same as TUI Flex?

No, First Choice Flex applies to First Choice bookings only and TUI Flex is for holidays booked directly with TUI. TUI Flex includes free changes and free cancellation up until 28 days before your departure date, whereas First Choice Flex just covers you for free cancellation, allowing you to cancel up to 48 hours before departure.